Troubleshooting

Captions Cover Faces or Platform Buttons? What to Check

Check the edit, downloaded file and platform preview separately before changing caption position or framing.

Oct 15, 2026
6 min read
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Cubix Team

When captions or subtitles cover a face or disappear behind platform buttons, first locate where the overlap appears: in the editor, in the exported file, or only on the destination platform. Adjust the affected layout, then check the same passage again at all three stages. A clear editor canvas alone does not establish that the final upload is readable.

Start with three separate checks

  1. Editor: Play a passage with a long caption, a moving subject or a zoom. Does the text already cover a mouth, eyes or important screen detail?
  2. Downloaded file: Export the passage and open the file in a local player. Does the placement or line wrapping differ from the editor?
  3. Destination preview: Inspect the uploaded version using the platform's available preview and visibility controls. Do interface elements or a second set of captions cover the words?

Keep a note of the affected time, project shape and viewing surface. Changing everything at once makes it harder to identify the cause. The suggestions below are checks to perform; they are not results from a tested export or uploaded example.

Match the symptom to the next check

SymptomWhat to inspectChange to evaluate
Text covers a face in the editorSubject position, caption height and framing throughout the passageReposition the affected caption or reframe the subject, then replay
A long caption overlaps while a short one fitsLine wrapping, text size and the caption's available widthAdjust the supported size or layout settings while preserving readability
Words disappear behind platform buttonsThe actual device, player and interface stateMove critical text away from the occupied area and check again
Text overlaps only during a zoomSubject movement and framing at each changed sectionRevisit caption placement around the zoom or adjust the crop
Export wraps differently from previewSame timecode, font, canvas shape and export settingsCompare the files and investigate the mismatch before uploading
Two subtitle sets appearBurned-in text plus separately displayed captionsReview the platform caption settings and choose the intended presentation

A shorter caption is not always a better caption. Splitting every phrase into tiny segments can make the text harder to follow. Choose a readable layout and check timing alongside placement.

Overlap inside the editor

Inspect both the text and the footage. A caption may stay still while the speaker leans forward into it. A crop or punch-in can move the face beneath a previously clear line. Longer captions can also wrap into a second line and occupy more space.

Try the smallest relevant change first. Move the affected text, adjust its supported size or width, or reconsider the crop. Watch the longest phrases and the most active sections. A clear opening frame does not prove that every later caption will fit.

Keep spelling and timing checks separate from placement. Correcting the transcript does not by itself move text or fix an export-rendering difference. See caption readability for typography and caption timing for synchronization.

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Overlap only in the export

Compare the same moment in the editor and downloaded file. Confirm the intended aspect ratio, output dimensions and selected caption appearance. Note whether only a particular font, long phrase or changed crop differs.

Burned-in captions are encoded into the video image. Moving separately displayed platform captions cannot move those pixels. If the exported burned-in layout is wrong, correct the project and export again. If the editor and export disagree, keep the original project and a short reproducible example rather than compensating blindly with a different font size.

Overlap only on the destination

Platform buttons, descriptions and caption displays depend on the device and viewing state. A bottom sheet or expanded description can cover more of the picture than the initial player view. A template can be a starting point, but there is no universal pixel rectangle that guarantees clearance across these surfaces.

LinkedIn's video guidance advises keeping key elements away from interface edges. Apply the same practical review question to each intended destination: can the viewer read the actual words in the view you are checking?

Use the platform's available preview and privacy options, and inspect on the devices you intend to support. Record whether you checked an upload screen, a private player or a published feed. Those are different observations; do not assume a private view proves the public feed is clear.

Request one caption correction in Cubix

Open Ask Cubix and name the affected passage and problem. An illustrative request is:

“The caption around 00:18 covers the speaker's mouth during the zoom. Move the affected caption clear of the face. Keep the current wording and highlight style for me to review.”

This requests a change; it does not guarantee exact placement or preservation of every other setting. Replay the changed passage and neighboring captions afterward.

For a manual adjustment, select the relevant caption or text element on the canvas or timeline and use the position, size or other properties available for that element. Controls vary by element and editor surface. Do not assume there is a universal caption-track slider or a fixed words-per-line setting. The AI edit correction Help page describes this workflow.

Final placement checklist

  • Replay subject movement, zooms and the longest captions at normal speed.
  • Check faces, screen labels, side margins and line breaks.
  • Read the result at the intended viewing size; shrinking text until it fits can make it unusable.
  • Open the downloaded file and verify the same passages with sound.
  • Inspect the destination preview for interface overlap and duplicate captions.
  • After a change, repeat the affected checks rather than relying on the previous export.

For prompt examples, see caption styling. For the supported feature workflow, see Add Captions. When planning several versions, use one recording for Reels, Shorts and LinkedIn.

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Cubix Team

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Review caption placement on your video

Adjust the affected captions and inspect the exported file and destination preview before publishing.

Adjust captions in Cubix